SMS Privacy Policy & Terms

This “Privacy Policy” describes the privacy practices of Carolina Containers in connection with the https://www.carolinacontainers.com website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), in connection with our marketing activities, and as otherwise described in this Privacy Policy. In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect.

We collect personal information as described below. Note, however, that our business customers may transmit personal information to us as part of the services we provide through our voice and messaging platforms, as well as other Services. This Privacy Policy does not apply to such personal information that we process on behalf of our business customers. Our use of this personal information is restricted by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that business, or review their privacy policy. 

Table of Contents

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices
  • Other Sites and Services
  • Security Practices
  • International Data Transfers
  • Children
  • Changes to this Privacy Policy
  • How to Contact Us

Personal Information We Collect

Information you provide to us. Personal information you provide to us through the Service or otherwise includes:

  • Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection. 

Marketing and advertising. We do not sell your personal information or the personal information of your users.  We and our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes:

  • Direct marketing. We may send you Carolina Containers-related direct marketing communications as permitted by law, including by email and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Service. We use your personal information to:

  • provide, operate and improve the our services
  • provide information about our products and services
  • communicate with you about the our services, including by sending you announcements, updates, security alerts, and support and administrative messages;
  • provide support and maintenance for the services; and
  • respond to your requests, questions and feedback.

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

Your Choices

In this section, we describe the rights and choices available to all users. 

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by contacting us at sales@carolinacontainers.com.

Text message communications. We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out of text message communications. You may opt-out of text messaging at any time by replying to any message with STOP contacting us at sales@carolinacontainers.com. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Carolina Containers, and you may opt out of those in a similar fashion.

You will need to apply these opt-out settings on each device or platform from which you wish to opt-out.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

SMS Terms and Conditions

1. Introduction

Welcome to Carolina Containers. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Carolina Containers at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

EXAMPLE

Customers: Sending messages to customers to contact us via email or to call the office line.

4. Standard Messaging Disclosures

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Carolina Containers. This includes SMS messages for scheduling delivery, post-visit instructions, and billing information. Message frequency varies. Message and data rates may apply. See privacy policy at our https://www.carolinacontainers.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

How to Contact Us

If you would like to exercise your rights under this Policy, please submit your request to: sales@carolinacontainers.com.

Please direct any questions or comments about this Policy or privacy practices to sales@carolinacontainers.com. You may also write to us via postal mail at:

Carolina Containers
5812 Lease Ln, Raleigh, NC 27617